Mr. Shuffleton joined the ETC team as Operations Manager in 2003. He is responsible for maintaining all financial records and reporting functions as well as, providing computer technology support for both Maryland and Virginia locations. His equal proficiency in office, managerial and organizational skills help keep the rest of the staff on track and focused. Balancing the needs of our clients and the demands on our project managers is Jeff’s primary responsibility. He accomplishes this demanding and ever-changing task with a disarming personality. If you need to know anything about your existing accounts, he is the person to ask.